Terms of use

What we do

PDI Report is a platform that connects people who want something inspected with independent experts. We check experts before approving them, but the inspection itself is carried out by the expert.

Bookings

• Booking is free. The inspection fee is agreed with you before the visit.
• You can cancel any time before the visit from your booking page.
• You are responsible for arranging access with the dealer, builder, seller or landlord.
• Give accurate details so the expert can prepare and find the place.

The report

The report is the expert's record of what they could see and test on the day, within the time and access they had. It is not a warranty or guarantee, it does not cover hidden defects that could not be seen or tested without taking things apart, and it does not replace the manufacturer's, dealer's or builder's warranty or any legally required inspection.

Experts

• Experts are independent and responsible for the quality and honesty of their work.
• Experts must give true information about their qualifications and, where required, a valid licence.
• Experts must keep customer details private and use them only for the booking.
• We may remove experts who give false information or do poor work.

Acceptable use

Do not misuse the service, book on behalf of others without their permission, upload anything unlawful, or try to access data that is not yours.

Liability

To the extent the law allows, PDI Report is not liable for losses arising from a purchase decision, or for the acts of experts, sellers or other users, beyond the fee paid for the inspection concerned.

Changes and contact

We may update these terms and will change the date above when we do. Questions: contact us.