Privacy policy
Last updated 12 November 2026. This explains what information we collect, why, and what you can do about it.
What we collect
- When you book: your name, email, phone number, the address and map pin of the inspection, the date, details of what is being inspected, and any notes you add.
- When you apply as an expert: your name, email, phone, city, trade, qualification, experience, optional links and, for boats and aircraft, your licence number.
- During an inspection: the checklist results, notes and photos the expert records.
- When you contact us: your name, email and message.
- Technical data: your IP address, used briefly to prevent abuse and rate-limit requests. We do not use advertising or tracking cookies. Your sign-in token is stored in your browser.
How we use it
- To match your booking with an expert and let you and the expert contact each other.
- To send sign-in codes, booking updates and your report by email.
- To review and approve experts.
- To keep the service secure and prevent misuse.
We do not sell your information. Experts browsing open jobs see only the city, area, date and what is being inspected; your name, phone, street address and map pin are shared only with the expert who accepts your booking.
Who processes it for us
Our site and data run on Amazon Web Services. Emails are sent through Resend. Address search and maps use Amazon Location Service. These providers process data only to run our service.
How long we keep it
We keep bookings and reports so you can come back to them. You can ask us to delete your bookings, reports or expert profile at any time through the contact page.
Your choices
You can ask to see, correct or delete your information, or ask questions about this policy, through the contact page.